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FAQs

What is Wine Club by Majestic?

Wine Club by Majestic is our exciting new service, which offers Members more of what they love. It includes exclusive, hand-picked wines and access to informative accompanying content. It's competitively priced and quality-focused – without gimmicks or confusing pricing.

Each 12-bottle case is specially selected by our multi-award-winning Buying team in line with a specific theme, with cases priced at £99 or £149 and red, white and mixed options available.

Exclusive content will accompany the cases (e.g. online tasting sessions, supplier videos, recipe matching etc), alongside an online portal, a dedicated Wine Club phone line and a member-exclusive Facebook group.

How do I sign up to Wine Club? 

Apply to sign up today by following this link, or by calling the dedicated Wine Club by Majestic phone line: 03308180750

Memberships are strictly limited, so sign up now to avoid disappointment.

What is happening to my Concierge membership?

Concierge memberships will be automatically transferred to Wine Club by Majestic. As one of the founding members, you will gain access to the wide range of increased benefits, including: 

  • 12 exclusive wines, hand-picked by our in house Masters of Wine
  • Themed cases, carefully curated to further your discovery and enhance your enjoyment
  • A wide range of additional discovery content to accompany every bottle
  • Detailed tasting notes
  • Winemaker videos
  • Perfectly paired recipe matches
  • Continued No Quibble guarantee, covering every single wine
  • Ultimate flexibility: skip, pause or cancel at any time using the new member’s page on our website
  • Free delivery of your Wine Club case, or local collection from your preferred Majestic store

Can I stay on Concierge?

Following extensive customer research and feedback we have decided to replace Concierge with Wine Club by Majestic. All Concierge customers will therefore be automatically transferred to Wine Club.

How do I cancel or amend my membership?

Wine Club by Majestic gives members ultimate flexibility. Changes can be made at any time, quickly and easily, using the new member’s page on our website. Alternatively, Wine Club members can call the dedicated Wine Club phone line to discuss any aspect of their subscription: 03308180750

When will the cases be sent? 

Wine Club by Majestic members will receive four themed cases per year. In addition to this, members will also have exclusive access to a strictly limited Christmas case, which will be sold on a first-come-first-served basis. Members are free to skip a case at any time.

What will the next case be? 

More detail on the theme and contents of the case will be emailed to you before we send your case out. Remember, you’re free to skip a case at any time. 

Will this affect my Lock It In subscription?

Being a Wine Club member will not affect your Lock It In subscription at all. You’ll continue to receive your case-ready emails like normal when your LII case is on its way.